We’re very much a Canon family. Our previous all-in-one, the excellent Canon MBP7750 is starting to lose focus, so after many attempts at correcting the problem we’ve replaced it with a Canon TS6350. It doesn’t have as many features as the previous printer, nor does it have as many inks, but it seems okay at first glance and is much easier to set up overall than the previous printer. The one rub was trying to get it to work with my ancient Photoshop CS5. The previous printer had to be accessed through the File > WIA Support > Custom scan menu and this one wasn’t available to do the same for some reason. Newer versions of PS have a more straightforward system, but I’m really not interested in paying Adobe a monthly rent for an application I use on a daily basis. My other art application is Affinity Photo, but the v1.x I use doesn’t support direct scanning. After many fruitless searches, I have found the method in the annals of the Canon documentation. Given that this is my second time of installing the scanner, I thought it best to list the method here, in case the scanner disappears again.

In Windows 10, do the following:



If the scanner fails to appear in Photoshop, you can repeat these steps without let or hindrance. I have managed to find the scanner again by quitting Photoshop, restarting the printer and – once its startup has completed – restarting Photoshop.
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